Terms and conditions

Welcome to Trai Media Limited! We're absolutely delighted that you've chosen us to be your digital marketing partner. Our Terms and Conditions are designed to ensure a positive and fruitful collaboration, outlining the guidelines and responsibilities for both you, our valued client, and us, the dedicated marketing enthusiasts.

1. Introduction

1.1 These Terms and Conditions control the use of Trai Media Limited's services, website, and any related materials. By accessing and utilizing our services, you signify your full acceptance of these terms. We kindly ask you to carefully read and understand the provisions outlined herein before proceeding.

1.2 In these Terms and Conditions, "we," "us," or "the Agency" refers to Trai Media Limited, and "you" or "the client" refers to any individual, company, or organization that engages with our marketing services.

2. Services Offered

2.1 At Trai Media Limited, we pride ourselves on delivering a wide range of exceptional digital marketing solutions. Our services include, but are not limited to, content marketing, SMM or search engine optimization (SEO), email marketing, and pay-per-click (PPC) advertising.

2.2 Each service will be tailored to meet your unique business needs and marketing goals. Before commencing any campaign, we'll engage in thorough discussions to understand your requirements fully.

3. Client Responsibilities

3.1 As our esteemed client, you shall provide accurate and up-to-date information necessary for the successful execution of marketing campaigns. This includes but is not limited to brand guidelines, product information, and target audience details.

3.2 You shall promptly respond to any queries or requests for approvals during the course of our engagement to ensure the smooth and timely execution of marketing strategies.

3.3 By using our services, you depict and warrant that you have all essential rights and permissions to use any content provided to us, including logos, images, and text. You also indemnify us against any claims arising from unauthorized use of third-party intellectual property.

4. Payment Terms

4.1 Our pricing and payment terms will be outlined in a separate agreement or proposal provided to you before commencing any services. You shall adhere to the agreed-upon payment schedule and terms.

4.2 In case of late or non-payment, we reserve the right to break or terminate services until payment is received in full. Any outstanding amounts may incur additional fees or interest as stipulated in the payment agreement.

5. Data Protection and Confidentiality

5.1 We take data protection and confidentiality seriously. Any personal or sensitive information shared with us will be handled in accordance with our Privacy Policy, ensuring compliance with applicable data protection laws.

5.2 Both parties shall maintain the confidentiality of any proprietary or confidential information exchanged during the course of our collaboration, and this obligation shall survive the termination of our agreement.

6. Intellectual Property

6.1 All intellectual property rights, including copyrights, trademarks, and patents, relating to the marketing materials and strategies created by us for your campaigns shall remain the property of Trai Media Limited unless otherwise specified in a separate agreement.

6.2 You are granted a non-exclusive, non-transferable license to use the marketing materials solely for your internal business purposes and for the duration of our engagement.

7. Term and Termination

7.1 The term of our agreement shall be specified in the separate contract or proposal provided to you. Either party may terminate our collaboration for any reason by providing written notice within the terms specified in the agreement.

7.2 In the event of termination, you shall pay for any services rendered up to the termination date, as well as any outstanding fees or expenses incurred up to that point.

8. Limitation of Liability

8.1 While we strive for excellence, Trai Media Limited shall not be responsible for any direct, indirect, or consequential harms arising from the use of our services, website, or any marketing materials provided.

8.2 We shall not be held responsible for any loss or damage to your business, reputation, or data resulting from the use or non-availability of our services or website.

9. Indemnification

9.1 You agree to indemnify and hold Trai Media Limited harmless from any claims, damages, losses, or fees arising from your use of our services, violation of these Terms and Conditions, or infringement of any third-party rights.

10. Changes to Terms and Conditions

10.1 Trai Media Limited reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes shall be effectual immediately upon posting on our website.

10.2 It is your responsibility to review these Terms and Conditions occasionally to get informed about any updates or amendments.

11. Governing Law and Jurisdiction

11.1 These Terms and Conditions shall be governed by and construed in accordance with the local laws, without regard to conflicts of law principles.

11.2 Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the local courts.

12. Contact Information

12.1 For inquiries related to these Terms and Conditions or any other matters, please contact us at [email protected]. We're here to ensure your marketing experience with Trai Media Limited is nothing short of exceptional.